Service

Customers from more than 20 Countries & Areas

 

Respect, Trust, Responsibility & Reciprocity are our Top Principles

 

 

 

1.Customer Reception

Inquiry will be replied immediately based on the customer's request. Service from Shanghai airport/cities. We can arrange the picking up close by during the client visiting.

 

2.Project Establish

Project from single machine to turnkey plant will be designed and recommended to customer after the confirmation of the application and request.

 

3.Contract & Manufacture

The manufacture will be arranged based on the execution of contract terms.Quality guarantee shall be our first working principle.

 

4.Exporting Logistics

Professional logistic team work for the exporting and full set of shipping documents supplying to avoid any delaying from the customs.

 

5.Commissioning Service

we can arrange our service engineer to supervise customer's workers to install the equipment and conduct the commissioning & training.

 

6.After-sale service

Warranty period is guaranteed and spare parts are permanent supplying with acceptable price. We arrange Customers visiting and maintenance service timely.

 

7.EPC Service:

Our EPC service will be guided by the needs of customers, so we customize the most suitable project plan for customers. GETC has been focusing on the micronizing and blending field for 15 years, with rich experience, excellent engineer team and high-quality service, so far GETC has completed nearly 100 excellent EPC projects in more than 20 countries.

 

8.Technology Support:

Our technical support team is composed of a group of experienced engineers, who not only have profound theoretical knowledge, but also practical experience, to provide customers with professional technical support, to provide a full range of repair and maintenance services for your equipment. Whether it's equipment failure, performance degradation or routine maintenance, we can quickly locate problems and provide efficient solutions.

 

 

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